Tel: +44 (0) 1985 840038
Terms and Conditions - please read them all, when you buy from us you agree to all of them;



Payment Procedure
You may pay by credit card, or PayPal.  With credit card payment we never take your money for an order until the actual time that order is picked, packed and ready for dispatch to you (though this is often the same day as you ordered).

Customer Satisfaction To The Best Of Our Ability
We do not cut costs, corners or our customer service, if dissatisfied simply return your complete order as new and we will give you the full value of the returned goods within seven days of their return, no questions asked!

Order Processing Time
Orders may take up to 15 working days (working day is Monday to Friday 9am to 5pm to be despatched), (Unpainted items may take up to 20 working days) although orders are usually dispatched within 5 to 7 working days, often the same day (please note we work from Monday to Friday so if you order Friday afternoon the very earliest it will leave with the post is Monday afternoon the next week).  You may at any time enquire about the lead time of your order; we will get back to you with a tracking location upon enquiry if you have used the Courier Post option (please note both postal options take the same time for us to dispatch).

FREE POSTAGE On Orders Shipped for UK Delivery and Valued At £35 or more, With Royal Mail
(default postage setting)

£5 for Royal Mail postage (uninsured & untracked - note a certificate of posting is produced to assure you that the order was shipped) with orders under £35

** TRACKED AND INSURED UK DELIVERIES ** (a recommended postal option at checkout)
FREE Courier Post (Tracked & Insured) with orders over £35.  This happens automatically so you do not have to request it as we ship all UK deliveries valued at over £35 in this way.
£10 for Courier Post (Tracked & Insured) with orders under £35
**Please note Royal Mail postage is the default checkout, you have to click on this postage option (courier post) when you finish shopping if your order is under £90. WE STRONGLY RECOMEND THIS OPTION TO YOU!

IMPORTANT UK ROYAL MAIL POSTAGE DISCLAIMER
By choosing to change the default postal option of UK Mail Courier (which is tracked and insured) too UK Royal Mail 2nd Class post on your order you agree to accept that 4Ground Ltd. and therefore www.4ground.co.uk are not responsible for that order once it has been handed over to Royal Mail - note a certificate of posting is produced to assure you that the order was handed over to Royal Mail.

International Customers

International customers understand that 4Ground Ltd and so http://www.4ground.co.uk/ are only bound by UK and EU law regarding our products and their safe usage and fitness for purpose.

NON UK DELIVERY
We have no minimum international order value, so if you want just one small item that’s fine by us.

EU member states free shipping from £55.00.

1/ Orders up to £54.99 will be charged shipping at £13.00 and sent via UK Royal Mail postage untracked and uninsured
(*Please Note*).
2/ Orders over £54.99 will be shipped FREE and sent via tracked Royal Mail, or if over 2kg a courier services.
3/ Any order below £54.99 can be upgraded to courier at a cost of £20.00 (£7.00 more than the default setting) this is tracked
and insured. With tracked and insured shipping, we can let you know where your order is at all times - from when it leaves
our warehouse to when it gets to you.


USA free shipping from £70.00

1/ Orders up to £69.99 will be charged shipping at £20.00 and sent via UK Royal Mail postage untracked and uninsured
(*Please Note*).
2/ Orders over £69.99 will be shipped FREE and sent via tracked Royal Mail, or if over 2kg a courier services.
3/ Any order below £69.99 can be upgraded to courier at a cost of £25.00 (£5.00 more than the default setting) this is tracked
and insured. With tracked and insured shipping, we can let you know where your order is at all times - from when it leaves
our warehouse to when it gets to you.


Rest Of The World shipping free from £90.00

1/ Orders up to £89.99 will be charged shipping at £20.00 and sent via UK Royal Mail postage untracked and uninsured
(*Please Note*).
2/ Orders over £89.99 will be shipped FREE and sent via tracked Royal Mail, or a courier services.
3/ Any order below £89.99 can be upgraded to courier at a cost of £30.00 (£10.00 more than the default setting) this is tracked
and insured. With tracked and insured shipping, we can let you know where your order is at all times - from when it leaves
our warehouse to when it gets to you.

4Ground Ltd, Unit 35 Deverill Rd Trading Estate, Deverill Road,
Sutton Veny, Warminster, Wiltshire BA12 7BZ
Company Number: 07783782    VAT Number: 177 683 752
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Tel: +44 (0) 1985 840038   Email: talk2us@4ground.co.uk
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10mm Jesserai Sci Fi
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